Privacy Policy – Information pursuant to Regulation (EU) 2016/679 (GDPR)

1. Introduction

Pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR), we inform you that your personal data will be processed in accordance with the principles of lawfulness, fairness, and transparency, while safeguarding your privacy and rights.

2. Data Controller and Data Processor

The Data Controller is Chiara Franzini Cappelletti, owner of the sole proprietorship InnoChem Service, with registered office at via Bixio 7, 21013 Gallarate (VA), Italy.
Email: info@innochemservice.com

Chiara Franzini Cappelletti is also designated as the Data Processor.

3. Purpose and Legal Basis of the Processing

Your personal data will be processed for the following purposes:

• Contractual or pre-contractual obligations: management of quotations, offers, orders, contracts, invoicing, payments, and inclusion in internal databases.
  Legal basis: Article 6(1)(b) GDPR (performance of a contract).

• Legal and tax obligations: compliance with accounting, tax, and civil law requirements.
  Legal basis: Article 6(1)(c) GDPR (legal obligation).

• Marketing and promotional communications: sending of promotional or informational content via email or other means, only with the user’s explicit consent.
  Legal basis: Article 6(1)(a) GDPR (consent).

4. Nature of Data Provision

Providing your data is optional but necessary for the purposes listed above. Failure to provide the requested data may make it impossible to establish or continue any business relationship or fulfill requested services.

5. Data Processing Methods

Data will be processed manually and digitally, in compliance with applicable regulations and using appropriate technical and organizational measures to ensure security, confidentiality, and accuracy.

6. Data Disclosure

Your data may be disclosed to:

• Collaborators, employees, consultants, and suppliers, within the scope of their roles and duties;

• Banks for payment and collection processing;

• Legal, accounting, and tax consultants or public authorities, as required by law.

Data will not be publicly disclosed, except where required by law.

7. Data Retention

Your personal data will be retained for the time strictly necessary to fulfill the purposes for which it was collected, and in any case in accordance with applicable accounting and tax regulations.

8. Data Subject Rights

As a data subject, under Articles 15–22 of the GDPR, you have the right to:

• Access your personal data;

• Request correction, update, or completion of inaccurate or incomplete data;

• Request deletion of your data, where permitted;

• Object to processing for legitimate reasons, including processing for direct marketing;

• Request restriction of processing or data portability.

To exercise these rights, please contact us via email at info@innochemservice.com.

You also have the right to file a complaint with the Italian Data Protection Authority (www.garanteprivacy.it) if you believe that your data is being processed unlawfully.

9. Transfer of Data to Third Countries

Your personal data will not be transferred to non-EU countries or international organizations, unless strictly necessary for contract performance or legal obligations.

10. Updates to This Policy

This policy may be updated in case of legal or organizational changes. Any updates will be published on this page.